Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent position
Senior IT and Systems Business Analyst
Job Purpose
The Senior IT and Systems Business Analyst will work closely with the IT team and wider business, including key managers, in mapping processes, managing key relationships, documenting user requirements, and translating those requirements into solutions, in both written and storyboard formats.
By having a solid understanding of IT and business challenges the Senior IT and Systems Business Analyst will also focus on formalizing, improving, documenting, and maintaining processes ensuring we can meet our strategic objectives.
This is a challenging role, requiring a flexible attitude, a strong understanding of IT and business process, business change, storyboarding, requirements gathering and interpretation, and project management, together with previous experience of working as a senior business analyst.
The role requires a wide range of business analysis skills and techniques to solve complex problems across multiple stakeholder groups, supporting and guiding the team through significant change.
The Senior IT and Systems Business Analyst is responsible for ensuring that the work and work outputs within a work package (project, change request or BAU) align with overall business strategy, managing relationships with subject matter experts (SMEs) from multiple stakeholder groups and using analysis to facilitate requirement prioritization decisions.
Overall responsibility and accountability lie with the Senior IT and Systems Business Analyst to ensure processes are correctly mapped, issues are identified and analysed effectively, and process improvements meet clear objectives aligning to organizational, directorate and team strategies.
Knowledge, Skills and Experience
Essential:
- Knowledge of project management methodology e.g., Prince2 and the ability to work on multiple projects
- Good all-round technical knowledge regarding databases, the development lifecycle and IT systems
- Strong understanding of the design, development and deployment of modern technologies, systems, and processes
- Excellent knowledge of assurance principles and software testing processes
- Is highly credible with an ability to build relationships and gain trust from senior business users and technology delivery personnel
- Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Ability to thrive in a high pressure, fast moving, often changing, dynamic, delivery environment
- Exceptional written & oral communication skills including experience writing business cases and user stories
- A commitment to quality and a strong delivery focus
- Able to objectively assess solutions to meet business demands, striking the right balance of people, technology & process where required
- Energetic and resilient
- Able to work collaboratively and effectively in a team
- Sound judgement, vision, flexibility, and great communication skills are essential along with interpersonal, reasoning, negotiation, influencing, analytical and leadership skills
- Able to make sense of conflicting priorities and risks and reach effective and speedy solutions
- Able to translate customer problems and objectives into clear and well documented requirements
- Significant experience of different strategic analysis techniques for example SWOT, PESTLE, Five Force Analysis etc. in complex stakeholder environments
- Extensive experience of managing workshops and other requirements gathering activities
- Significant experience of modelling techniques/ notations such as UML, Use Cases, Entity models, Data and Information Models, Process Models/ Swim Lane diagrams etc.
- Significant experience of working within a technology enabled business change lifecycle/ framework
- Significant experience in managing and overcoming resistance to change
- Significant experience of working on application and systems projects
- Significant experience at operating with a high level of autonomy
- Significant experience of working in a similar environment as a Business Analyst / Systems Analyst
- Demonstrable experience working in or managing Business Analysts or a Business Analysis function
- Demonstrable experience of rapidly gaining understanding of more than one complex area and ability to interpret and identify relevant/improved ways of working
- Significant experience of process mapping
- Extensive experience of articulating business and IT needs and relaying them to various audiences to ensure a complete understanding of a deliverables, capability, limitations, risks, impact, and implications
Desirable:
- Excellent knowledge of product lifecycle, tools, and processes
Qualifications
Essential:
Educated to degree level in Computer Science/Business IT and/or able to demonstrate the equivalent level of industry experience
Evidence of post-graduate and/or continuing professional development in relevant area
Desirable:
BCS BA qualifications e.g., BCS diploma is desirable
Qualified Project Management Practitioner, e.g., PRINCE 2
There is a full concise job description that will be made available to interested candidates
Excellent salary (DOE) and benefits