Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this permanent position
Customer Quality Officer
Our client is one of the UK’s leading independent aerospace and industrial forgers. They manufacture high-integrity, open-die and closed-die forged components in nickel alloy, titanium, stainless steel and carbon alloys for customers and tier-one suppliers within the aerospace, nuclear, power generation, marine as well as oil and gas sector.
Main Purpose of the Role
Reporting to the Quality Manager, you will be part of a team responsible for customer focused quality and product excellence. You will be responsible for producing customer quality documentation to the highest standards, handling customer quality issues and non-conformance as well as participating in both customer site visits and audits.
Key Accountabilities
- Review works route cards and other quality release documents for compliance to customer purchase order requirements.
- Produce and submit first article inspection reports packages to customer requirements.
- Focal point of customer quality liaison within the company
- Liaise with departments to promote a standard of product and documentation excellence.
- Produce final release documentation (Certificates of conformity, Customer concession documentation, Despatch documentation etc.)
- Approved final release signatory for companies products
Any other duties as may reasonably be required such as:
- Perform internal audits to defined schedule as required.
- Be involved in external customer audits/visits as required.
- Analysis of quality and product data as required.
Skills and Experience
Essential:
- Good understanding of Quality Procedures.
- Excellent attention to detail and organisational skills.
- Excellent knowledge of Excel, Word and Windows-based data systems.
- Ability to work to deadlines and keep calm in stressful times.
- Excellent communication and liaison skills.
- Flexible and proactive approach.
- Ability to work in a team as well as on your own initiative.
Qualifications
Essential:
- Educated to 5 GCSE’s A-C or equivalent, including Maths and English.
Benefits
- Competitive pay.
- Holidays – you will have 33 days holiday, including bank holidays.
- Pension scheme – offers a 5% contribution. The pension scheme comes along with further discounts on health, travel and rescue insurances.
- Bonus scheme – this is linked to team and company performance.
- Westfield cash plan – level 1 health cash plan which comes along with numerous discounts and special offers, including gym discounts, online, high street and grocery retailers and many more.
- Death in service payment, full company sick pay and long service rewards.
- Tax efficiency schemes: Childcare vouchers and Cycle to Work.
- Free work wear and PPE.
- On-site parking is available.
- Focus on wellbeing and mental health awareness.
- Trust – we encourage you to come up with ideas and get the most out of your job with us.
- Development – we offer genuine development opportunities to progress your career.
Key Details
Work hours: 37 hours per week
Location: Hillsborough, Sheffield
Job type: Permanent, Full-time